Stop chasing documents.
Start closing loads.
Augie automatically finds, classifies, validates, and delivers critical freight documents, from PODs to lumper receipts.
No more inbox hunting, no more delayed payments.
THE REAL COST
Documents delay payment.
Every. Single. Time.
Inbox chaos
per mid-size brokerage handling documents manually
Manual hunting
Reps spend hours chasing documents every day. Every minute spent hunting is a minute not spent on dispatching, relationships, or exceptions that move the business.
per rep to manually triage and respond to
MULTI-CHANNEL INGESTION
Documents arrive everywhere. Augie catches them all.
No matter the source, Augie picks up and routes each document to the right place without a rep touching anything.
Email inboxes
SMS / text
Carrier portals
SFTP drops
AP inbox
Middleware
MATCHING & DATA EXTRACTION
No manual matching.
No lost documents.
Augie reads every document and matches it to the right load — extracting all references and fields automatically.
Load ID matching
PO numbers
Multi-stop loads
BOL / PRO
Signature check
TMS document drop
INVOICE VARIANCE DETECTION
Catch mismatches before
they reach finance.
Augie checks every invoice against your TMS. Missing a lumper receipt? Augie finds it, requests it, and alerts your reps so they don't have to play detective.
Lumper variance
Receipt collection
Agent notification
Carrier outreach
72hr timeout
Exception queue
AP INBOX AUTOMATION
Augie handles the AP inbox end to end — auto-responding to payment inquiries, routing document submissions, and flagging escalations to the right rep.
Payment status replies
Escalation detection
TriumphPay sync
Document routing
TMS lookup
FULL CAPABILITY SUITE
Capture everything from
delivery to payment.
Augie handles the complete document lifecycle, from the moment a carrier sends a POD to the moment a load is billing-complete in your TMS.
Document Validation & Auditing
Verifies PO and BOL numbers match, checks for required signatures, flags pagination issues, detects OS&D indicators on every document against customer SOPs.
Exception Management & Routing
Low-confidence matches and validation failures route into exception queues. Your team sees what needs attention and why.
Lumper Receipt Collection
Finds receipts in email threads and carrier portals, requests them from carriers if missing, and pings the agent to add the charge. No rep intervention required.
Payment Status Automation
Handles "when will I get paid?" inquiries from carriers and factoring companies automatically across both email and voice channels, with live TMS lookups.
Carrier Contact Intelligence
Learns the best contact at each carrier for document requests. When dispatchers change, Augie detects and updates automatically.
Audit Dashboards
Real-time visibility into classification accuracy, forwarding correctness, load closeout rates, and exception volumes, with regression alerting.
"Our people finally have room to think again. That's the real ROI."
Head of Carrier Operations, Zeal Logistics
Vancouver, WA
Zeal was stuck in a cycle of manual POD collection, inbox hunting, and constant follow-ups that drained hours from every operator. As volume grew, burnout was rising and service quality was harder to protect. Augie plugged directly into Turvo and eliminated the grind — without changing how the team worked.
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Frequently asked questions
What document types does Augie handle?
Augie handles PODs, Bills of Lading, carrier invoices, rate confirmations, lumper receipts, detention slips, layover documentation, gate tickets (drayage), and other accessorial paperwork. Multi-document collection is live with select customers. The classifier continuously expands to new types based on customer needs.
Which TMS platforms does Augie integrate with?
Augie integrates with McLeod, Turvo, 3G TMS, and other major platforms. Integration requires a load and stop feed (API or flat file), standardized load statuses, and writable fields for document-on-file flags. We also connect with TransFlo, Loop, ePay, and TriumphPay.
How does Document Management differ from just POD collection?
POD collection is one piece of a much larger challenge. Document Management covers the full lifecycle: multi-channel ingestion, classification, structured data extraction, load matching, validation against TMS data and SOPs, variance detection, exception routing, AP inbox automation, and billing readiness — end to end.
What happens when a document can't be matched to a load?
Low-confidence matches route into exception queues — never silently dropped. Augie uses fallback patterns (fuzzy reference matching, carrier ID lookup, stop-level matching) before escalating. Your team sees exactly which documents need attention and why, through real-time dashboards.
How does Augie handle lumper charge variances?
When a carrier invoices a lumper charge not on the load, Augie searches the AP inbox, email threads, carrier portal, and load attachments for a receipt. If not found, it sends outreach to the carrier with a 72-hour timeout. Once the receipt is available, it pings the agent to add the charge to the load in the TMS — all without a rep touching it.
How long does implementation take?
Most customers go live within a few weeks. You need a TMS load feed, inbox access, and an ops owner who can approve configurations and validate the pilot. After the pilot, Augie scales to more customers and document types with each load improving automation accuracy.
