From tender email to live order in seconds.

Augie handles email bodies, scanned BOL images, PDFs, spreadsheets (Excel/CSV), EDI orders, and multi-page shipping documents. For scanned documents, Augie uses OCR plus context-aware inference to fill missing values from historical patterns.

Augie follows your SOP to acquire missing information autonomously — emailing customers for reference numbers or commodity details, calling facilities for pickup windows, and retrying multiple times before escalating to a rep. Reps only get looped in after Augie has exhausted its options.

Augie supports multi-stop shipments and large batch tables (e.g., 50 loads in a single email). Each row or stop is processed independently, and a full summary — loads created, load numbers, and any failures with reasons — is returned to the rep.

Yes. Augie ingests tender data from email bodies, scanned BOLs, PDFs, images, spreadsheets, and EDI. Reps can forward emails directly to Augie's inbox, or Augie can monitor the inbox automatically. There's no change to how your team currently works.

Yes. When a BOL or tender originates from a known driver (e.g., via a driver app or email), Augie detects the source and pre-assigns the correct driver and tractor to the load in the TMS automatically.

Augie creates the load and flags any fields it's not confident about. These appear in the Augment Portal exception queue, prioritized by customer and document age, with the original document displayed side-by-side for fast rep review. Reps confirm or correct in seconds — and Augie learns from every edit.

Every field in Augie's load draft includes a confidence level (High / Medium / Low) and a source label — for example, "Email body," "Past loads," or "Phone call with facility." Reps can see exactly where each value came from and decide what to trust.

Augie follows your SOP autonomously: it emails customers for missing reference numbers or commodity details, calls shipper and receiver facilities for pickup windows (retrying up to 3 times, 30 minutes apart), and only escalates to a rep after exhausting its options.